Terms and Conditions

Welcome to Pakola, before using our services, we want our potential customers to go through our Terms and Conditions. This will help them in understanding the procedure and systems of our grocery store Islamabad. Being a reputable online grocery store in Pakistan, we strongly recommend that the audience must use our services only if they agree with the details mentioned below. If you are not contented with our terms and conditions, then, unfortunately, you won’t be able to use our services.

  • The terms mentioned on this page can be taken as an agreement between the visitors and the service providers. By visiting and using our site, you are indirectly indicating that you do agree with all the conditions suggested here. We would also like to make it clear that we might modify the policies and terms of use of our website when needed, and your continued use of our service will signify the fact that you do agree with the updated terms of services.
  • We do hold the rights to either terminate all or some of the clauses stated here, without informing our users beforehand. Besides this, if, for any particular reason, we decide not to allow any of our users to enjoy further benefits by using our service, we can block access to his/her account.
  • We request our users to provide genuine and accurate personal info while placing an order for the timely provision of goods and update us about any change that occurs so that we re-record it as soon as possible.
  • We warn our users not to provide us fake details or details of any other person on behalf of themselves. Such an activity would be considered as a fraudulent act, and not only would we cancel the placed order, but the person would be held accountable for penalty.
  • We may deny access to any user’s account if we witness any illegal activity from his/her account. In case you are not part of or responsible for such activity then immediately report us at by filling form on contact page .
  • The information shared with us won’t be used or shared inappropriately. However, we might use it to update our customers by sending promotional emails.
  • The information shared with us won’t be used or shared inappropriately. However, we might use it to update our customers by sending promotional emails.
  • For any queries or feedback, don’t hesitate to contact, just click here and fill the form.